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Old 05-19-2015, 04:20 PM   #1
isystems
Junior Member
 
Join Date: May 2015
Posts: 1
Default DiaplayLink not installing

I have bought a DELL XPS 13 9343 and a DELL MKS14 Dockstation.
I tried to install the software but i couldn't. At the beginning I saw the "License agreement", I clicked on "Accept" and after click, nothing happen.

I have only this file installed:

“C:\Program Files\DisplayLink Core Software\AppInstallerDisplayLinkCore_7.6.56275.0.d at”

And I have two drivers not installed (See attached picture)

I have upgraded all the BIOS revisions, updated all the drivers from DELL support, I tried to install DisplayLink_7.7M4 with the same result.

Attached is the log from your support tool

I tried in a asus based computer and all works fine. The problem is only on the XPS 13, I tried the same on two laptops XPS 13 9343
Attached Images
File Type: jpg Devices.jpg (12.8 KB, 2 views)
Attached Files
File Type: zip JMARTINEZ_20150519_175329.zip (121.9 KB, 1 views)
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