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Old 05-18-2012, 06:41 PM   #21
mopett40
Junior Member
 
Join Date: Apr 2012
Posts: 7
Default i've bought a new usb2.0 and have the same problem.

here is my logfile and Window+p doesn't recover the setting. i can't see anything.
and before i gathered support information, the debug tool instruction said that my displaylink usb should be connected to my pc first, it wasn't.
because if i connec the usb to my pc, i can't see anything. so i did press the button "gather support information" first and connected and soon i heard beep sound from black screen and then disconnected the usb and i saw the logfile done.
i am saying this worring that this might disturb you to detect the problem correctly.
anyway this is all i've done, so looking forward to hearing from you something really helpful to fix this problem
thank you
Attached Files
File Type: zip RICH-PC_20120518_192719.zip (710.6 KB, 1 views)

Last edited by mopett40; 05-18-2012 at 06:56 PM.
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