12-10-2020, 03:34 PM | #1 |
Junior Member
Join Date: Dec 2020
Posts: 1
|
DisplayLink only works when PowerPoint launched?
I have a Lenovo Yoga Laptop (720-13IKB) running Windows 10. I'm using a DisplayLink hub to connect to two monitors and a number of USB devices (microphone, camera, bluetooth keyboard and mouse). I also have two devices plugged into power in the hub.
The DL adapter has been working fine until recently when the video feed to the monitors stopped working...except when I launch a PowerPoint. Otherwise, all functions of the hub work fine (camera, microphone, etc). This is what I've tried:
When I look at the device manager and look at USB controllers I see one listed as "Unknown USB Device (Device Descriptor Request Failed)." When I click on it, it says Windows has stopped the device because it reported problems (Code 43). Any ideas or suggestions? JMW |
Thread Tools | Search this Thread |
Display Modes | |
|
|