06-01-2022, 01:48 PM | #1 |
Junior Member
Join Date: Jun 2022
Posts: 4
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Not working at login with Monterey 12.4
I have the extension installed ok but the second display doesn't turn on until I login...
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06-02-2022, 07:02 AM | #2 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Can you please tell me what is your DisplayLink powered device exactly? What if your Mac exactly? And based on what you wrote - I would like to just make sure, you are using a single external monitor, is that correct?
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
06-02-2022, 03:36 PM | #3 | |
Junior Member
Join Date: Jun 2022
Posts: 4
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Quote:
MacBook Pro 13-inch 2019. I'm using a single external monitor Samsung LF22T35. |
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06-03-2022, 10:22 AM | #4 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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After you log in and the screen starts working if you log back out does your screen remain working in the login screen?
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
06-03-2022, 01:50 PM | #5 |
Junior Member
Join Date: Jun 2022
Posts: 4
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If I log out the displays turn off and on and it works at login screen, but when I boot for the first time, it doesn't. Also the apps I have on the Macbook's display (secundary) appear all together on my monitor (primary). I doesn't keep the same distribution...
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06-05-2022, 11:47 PM | #6 |
Junior Member
Join Date: Jun 2022
Posts: 1
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Having Same Issue with my Display Link
Since i updated to 12.4 my display link and my mac is not working.
I have a macbook pro 2019. Recently updated to 12.4. My display link does not load at the login screen and now when it is loaded i get the monitor coming in as a pnp monitor. It does not let me adjust at all and gives me a wonky display rate. I am using a thinkpad displaylink usb c docking station. Also it is locking my macbook up so i can not change the positions of the screens. |
06-06-2022, 11:32 AM | #7 | ||
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Quote:
Quote:
Also what and how is everything connected to this dock? Can you please gather logfiles right after or while the issues are happening? Follow the steps here to gather the logfiles: How to report macOS issues to DisplayLink Thank you
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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06-10-2022, 04:18 PM | #8 |
Junior Member
Join Date: Jun 2022
Posts: 4
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10-06-2022, 08:48 AM | #9 |
Junior Member
Join Date: Aug 2019
Posts: 10
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Same issue here, I have to open the lid of my MBP and close Displaylink manager and reopen it to activate my external monitors
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