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Thread Tools | Search this Thread | Display Modes |
10-01-2019, 12:02 PM | #1 |
Junior Member
Join Date: Oct 2019
Posts: 2
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Dell Precision 5520 + D6000 Dock + Panasonic 328P = MAX 30HZ
I'm having a problem getting my setup configured to more than 30hz refresh.
Equipment I'm using: Dell Precision 5520 Dell D6000 Dock Panasonic Brilliance 328P According to the spec's I can find for all the components it should work but I cannot get it to so I'm here for a bit of help... The spec from Dell on the D6000 says Docking station connected to PC using USB Type-C can output 4K @ 60Hz on two screens connected via DP1 + DP2 input which is what I've got. The spec from Panasonic says the screens optimal resolution is 3840 x 2160 @ 60 Hz. I've updated the display drivers, the dock drivers, I've installed the Displaylink drivers from both Dell and the Display link site. I've updated the firmware on the dock. I've updated every driver I can find on the laptop that's even remotely related to display or dock. I've used DumpEDID to configm the resolution was supported (see below) I've run out of ideas at the moment so any help would be most appreciated. ************************************************** *************** Active : Yes Registry Key : DISPLAY\PHL090B\b&c870cc3&0&UID256 Monitor Name : PHL 328P6V Manufacture Week : 27 / 2017 ManufacturerID : 3137 (0x0C41) ProductID : 2315 (0x090B) Serial Number (Numeric) : 2002 (0x000007D2) EDID Version : 1.4 Display Gamma : 2.20 Vertical Frequency : 23 - 80 Hz Horizontal Frequency : 30 - 160 KHz Image Size : 69.8 X 39.8 cm (31.6 Inch) Maximum Image Size : 70 X 40 cm (31.7 Inch) Maximum Resolution : 3840 X 2160 Support Standby Mode : No Support Suspend Mode : No Support Low-Power Mode : Yes Support Default GTF : No Digital : Yes Supported Display Modes : 720 X 400 70 Hz 640 X 480 60 Hz 640 X 480 67 Hz 640 X 480 72 Hz 640 X 480 75 Hz 800 X 600 60 Hz 800 X 600 75 Hz 1024 X 768 60 Hz 1024 X 768 75 Hz 1280 X 720 60 Hz 1280 X 960 60 Hz 1440 X 900 60 Hz 1440 X 900 75 Hz 1280 X 1024 60 Hz 1280 X 1024 75 Hz 1680 X 1050 60 Hz 1920 X 1080 60 Hz 3840 X 2160 60 Hz ************************************************** *************** |
10-01-2019, 04:04 PM | #2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Couple of things come to mind:
1. Check your monitor OSD is set to to DisplayPort 1.2 and not 1.1 2. Check 60Hz is set in the Display adapter properties > "List All Modes" option: https://www.nytimes.com/2016/03/03/t...-computer.html |
10-02-2019, 12:28 PM | #3 |
Junior Member
Join Date: Oct 2019
Posts: 2
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Changed the settings on the monitor and rebooted and now it's listed.
Thanks for the help. Last edited by Dan77; 10-02-2019 at 12:47 PM. |
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