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07-30-2012, 05:42 PM | #1 |
Junior Member
Join Date: Jul 2011
Posts: 7
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latest driver causes restart after sleep
I just spent 2 1/2 hours on the phone with Apple Tech Support this morning. Here is the issue.
After putting the computer to sleep after upgrading to Mountain Lion, the computer goes to sleep and then about 5 - 7 seconds later, restarts and says there was a problem and the computer had to restart. Allowing the computer to sleep via energy settings does not create the problem. Running the computer in Safe Mode also does not create the problem. I have confirmed that uninstalling the latest driver fixes the issue. Reinstalling it fresh recreates the issue. Apple Tech also confirmed that the logs I sent them have numerous errors related to the DisplayLink driver and this was the prime suspect in the issue. Here are the logs collected by your app. https://www.dropbox.com/sh/zoluv7v7g8rl9nq/v0TaiX_eeZ I have a late 2009 iMac, 3.33GHz with an ATI Radeon HD 4670 Last edited by zcrow; 07-31-2012 at 02:53 AM. Reason: clarification |
07-31-2012, 12:54 AM | #2 |
Junior Member
Join Date: Jul 2012
Posts: 3
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sounds like the same issue other users have:
http://displaylink.org/forum/showthread.php?t=1814 |
07-31-2012, 02:50 AM | #3 |
Junior Member
Join Date: Jul 2011
Posts: 7
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Yes. Sounds somewhat similar. In my case it is when I put the computer to sleep, it restarts after a few seconds telling me it had to restart because of a problem. The other thread seems to be after waking from sleep is causing kernel panics
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08-02-2012, 04:14 PM | #4 |
Junior Member
Join Date: Aug 2012
Posts: 2
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Yes, I have the same problem. Since upgrading to mountain lion and upgrading the display link driver to the latest version I can no longer let my 15 inch macbook pro (late 2011) go into sleep mode because it simply shuts down after a while and on restart it tells me there was a problem that caused the shutdown......
When my mac is not on mains power this is a huge problem and has caused me to lose unsaved work etc..... I also have uninstalled the driver and the problem has vanished, returning as soon as I reinstalled the driver..... Please help! Last edited by fnegrin; 08-02-2012 at 04:17 PM. Reason: typos |
08-04-2012, 12:17 PM | #5 |
Junior Member
Join Date: Aug 2012
Posts: 3
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Same exact thing happening here on a MBP (Late 2010). It doesn't happen every time, but I'd say at least 50% of the time after shutting the lid and letting it go to sleep the issue happens.
When I first open the lid, I get 3-5 seconds of view of my desktop before it crashes/restarts. This did not happen before I updated to Mountain Lion and the latest driver. As a side note, this version also still seems to have the bug where my battery drains at 2x+ the normal speed when the Display Link driver is installed and resumes to normal operation if it is uninstalled. If anyone knows how to fix that I would be grateful.. |
08-06-2012, 04:11 AM | #6 |
Junior Member
Join Date: Aug 2012
Posts: 2
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Same Here...
I have found the same problem with my Macbook Pro. "Upgraded" the driver, and my system now reboots after falling into deep sleep. Doesn't seem to be a problem on my iMac though.
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10-19-2012, 10:40 PM | #7 |
Junior Member
Join Date: Oct 2012
Posts: 1
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MBP restart when its goes to sleep
i have the same problem when my mbp goes to sleep and i try to wake it up sometime it restart itself and the the massage shows up "your computer is restarted for some problem.press any key or wait to ....." i have the mac os x lion 10.7.5 any one know how to solve it?
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03-19-2013, 07:07 PM | #8 |
Junior Member
Join Date: Mar 2013
Location: Woodstock, Georgia, USA
Posts: 1
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imac 10.8.3 restart after sleep
I was getting many failures until I just turned off my second monitor. Now not only no failures for three days but everything runs faster. Is there a fix that will allow me to have both monitors running all the time?
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Tags |
mountain lion, restart, sleep |
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