Very Laggy and "Fuzzy" External Displays - Lenovo USB 3.0 Dock

marcham93 · 10-17-2012, 09:05 PM

I have two external monitors hooked up to my Lenovo USB 3.0 Dock.

In Windows 7 the setup worked perfectly, but in Windows 8 the actions on the external monitors are laggy and the screen sometimes seem to loose focus and become "fuzzy".

It is a real pain and was wondering if there is a fix?

I have attached my DisplayLink Support File information.

-Mike

Wim · 10-18-2012, 10:42 AM

This should work with the same performance as Windows 7, however it sounds like the quality is being dropped to keep the display interactive.

The system looks powerful enough, so I wonder if there is an issue with the USB bus. Do you get the same issue with the USB 2.0 and USB 3.0 ports on the laptop?

Wim

marcham93 · 10-18-2012, 08:10 PM

Quote:

Originally Posted by Wim

This should work with the same performance as Windows 7, however it sounds like the quality is being dropped to keep the display interactive.

The system looks powerful enough, so I wonder if there is an issue with the USB bus. Do you get the same issue with the USB 2.0 and USB 3.0 ports on the laptop?

Wim

Hi, thanks for the reply.

Each port has the same effect. I have also tried reinstalling the drivers for each port and the entire DisplayLink Device to no avail.

It's real bothersome as everything was working perfect in Windows 7.

-Mike

TheVirtualDude · 01-29-2013, 05:04 PM

Did this ever get resolved? I am experiencing the exact same issue. running Windows 8 the external monitors get laggy and blurry. Very irritatiing.

lasse · 01-30-2013, 01:37 PM

Exact same problem for me. Running latest drivers 7.1 on a Lenovo X1 Carbon@W8.

Just for fun i connected the dock to a Windows 7 laptop - full performance. I guess this is related to USB 3.0 performance i Windows 8.

kasper · 01-31-2013, 10:28 AM

ASUS N56 i7 with ASUS dock and Lenovo Yoga 13 i5 with Lenovo dock

Please help as this is hard to work with..

ryan · 09-25-2013, 10:58 PM

I have an X1 Carbon running Windows 8. I had these fuzziness and lag problems when I first received it but I did a full update of all drivers and firmware and it went away. It ran fine for a few months - but in the past week it's back to being laggy, blurry at times, slow etc. Close to unusable. Pretty disappointed for such a high end machine & equipment.

What has caused this? Was it a windows update recently? Anyone else hving these problems still with this USB dock.

Can some DisplayLink folks please contact me and help?

JamesH · 09-27-2013, 01:10 PM

Hi,

I think you having an issue which has been flagged up in this thread:
http://www.displaylink.org/forum/showthread.php?t=61979

This is currently being investigated.

Thanks,
James

01-31-2013, 10:28 AM	#6
kasper Junior Member Join Date: Jan 2013 Posts: 2	Same problem here ASUS N56 i7 with ASUS dock and Lenovo Yoga 13 i5 with Lenovo dock Please help as this is hard to work with..

09-25-2013, 10:58 PM	#7
ryan Junior Member Join Date: Sep 2013 Posts: 1	Same problem - solved - now it's back again I have an X1 Carbon running Windows 8. I had these fuzziness and lag problems when I first received it but I did a full update of all drivers and firmware and it went away. It ran fine for a few months - but in the past week it's back to being laggy, blurry at times, slow etc. Close to unusable. Pretty disappointed for such a high end machine & equipment. What has caused this? Was it a windows update recently? Anyone else hving these problems still with this USB dock. Can some DisplayLink folks please contact me and help?

10-18-2012, 10:42 AM	#2
Wim Senior Member Join Date: Feb 2009 Posts: 1,561	This should work with the same performance as Windows 7, however it sounds like the quality is being dropped to keep the display interactive. The system looks powerful enough, so I wonder if there is an issue with the USB bus. Do you get the same issue with the USB 2.0 and USB 3.0 ports on the laptop? Wim

01-29-2013, 05:04 PM	#4
TheVirtualDude Junior Member Join Date: Jan 2013 Posts: 1	Did this ever get resolved? I am experiencing the exact same issue. running Windows 8 the external monitors get laggy and blurry. Very irritatiing.

01-30-2013, 01:37 PM	#5
lasse Junior Member Join Date: Oct 2012 Posts: 9	Exact same problem for me. Running latest drivers 7.1 on a Lenovo X1 Carbon@W8. Just for fun i connected the dock to a Windows 7 laptop - full performance. I guess this is related to USB 3.0 performance i Windows 8.

09-27-2013, 01:10 PM	#8
JamesH Senior Member Join Date: Jan 2012 Posts: 1,523	Hi, I think you having an issue which has been flagged up in this thread: http://www.displaylink.org/forum/showthread.php?t=61979 This is currently being investigated. Thanks, James