sudo ./DLSupportTool Does NOT work

Maverick · 02-25-2017, 10:40 PM

How can I report Ubuntu issues to DisplayLink?

If you believe you have found an issue that is not covered by a knowledge base article, you can help DisplayLink find the problem by providing the right information.

DisplayLink provides a support tool that can check for common issues and gathers up system information, useful to DisplayLink in diagnosing problems

Yeh right ... except it doesn't work

command not found

Mind you ... I am still a Linux infant who is still crawling ... so maybe I am missing something

mlukaszek · 02-27-2017, 07:07 AM

Has the file been made executable (with chmod +x ...) after it was unzipped?

Cheers,
Michal

Maverick · 02-27-2017, 11:48 AM

Quote:

Originally Posted by mlukaszek

Has the file been made executable (with chmod +x ...) after it was unzipped?

Cheers,
Michal

As I suspected . . . I don't really know what I am doing

I'll have another look at it

Maverick · 02-27-2017, 11:47 PM

It's probably so easy once you have done it a couple of times

I have unzipped the package and have DisplayLink Linux Support Tool 1.2.17

How do I connect your chmod and DisplayLink Linux Support Tool 1.2.17 in the Terminal

This is what I have had for my efforts

chmod + DisplayLink Linux Support Tool 1.2.17

chmod: cannot access 'DisplayLink': No such file or directory
chmod: cannot access 'Linux': No such file or directory
chmod: cannot access 'Support': No such file or directory
chmod: cannot access 'Tool': No such file or directory
chmod: cannot access '1.2.17': No such file or directory

Should I be doing it in the root (su) ?

Even tried including the x

Appreciate your help

y014 · 02-28-2017, 01:50 PM

chmod +x "path to executable DLSupportTool "

chmod +x /home/username/evdi/DLSupportTool

cd /home/username/evdi/

sudo ./DLSupportTool

Maverick · 02-28-2017, 08:45 PM

Sorry this is so painfull for those of who are in the know

I honestly thought the last entry was the answer to my prayers - what could be easier - enter my package number then ENTER

No such bleeding luck

chmod +x /Desktop/DisplayLink Linux Support Tool 1.2.17
chmod: cannot access '/Desktop/DisplayLink': No such file or directory
chmod: cannot access 'Linux': No such file or directory
chmod: cannot access 'Support': No such file or directory
chmod: cannot access 'Tool': No such file or directory
chmod: cannot access '1.2.17': No such file or directory

What am I missing ?

DisplayLink Linux Support Tool 1.2.17 is defintely the name of my unzipped package sitting on my Desktop

You must think I am **** stupid

02-25-2017, 10:40 PM	#1
Maverick Junior Member Join Date: Feb 2017 Posts: 10	sudo ./DLSupportTool Does NOT work How can I report Ubuntu issues to DisplayLink? If you believe you have found an issue that is not covered by a knowledge base article, you can help DisplayLink find the problem by providing the right information. DisplayLink provides a support tool that can check for common issues and gathers up system information, useful to DisplayLink in diagnosing problems Yeh right ... except it doesn't work command not found Mind you ... I am still a Linux infant who is still crawling ... so maybe I am missing something Last edited by Maverick; 02-25-2017 at 10:58 PM.

02-27-2017, 11:47 PM	#4
Maverick Junior Member Join Date: Feb 2017 Posts: 10	It's probably so easy once you have done it a couple of times I have unzipped the package and have DisplayLink Linux Support Tool 1.2.17 How do I connect your chmod and DisplayLink Linux Support Tool 1.2.17 in the Terminal This is what I have had for my efforts chmod + DisplayLink Linux Support Tool 1.2.17 chmod: cannot access 'DisplayLink': No such file or directory chmod: cannot access 'Linux': No such file or directory chmod: cannot access 'Support': No such file or directory chmod: cannot access 'Tool': No such file or directory chmod: cannot access '1.2.17': No such file or directory Should I be doing it in the root (su) ? Even tried including the x Appreciate your help Last edited by Maverick; 02-27-2017 at 11:56 PM.

02-28-2017, 08:45 PM	#6
Maverick Junior Member Join Date: Feb 2017 Posts: 10	Sorry Sorry this is so painfull for those of who are in the know I honestly thought the last entry was the answer to my prayers - what could be easier - enter my package number then ENTER No such bleeding luck chmod +x /Desktop/DisplayLink Linux Support Tool 1.2.17 chmod: cannot access '/Desktop/DisplayLink': No such file or directory chmod: cannot access 'Linux': No such file or directory chmod: cannot access 'Support': No such file or directory chmod: cannot access 'Tool': No such file or directory chmod: cannot access '1.2.17': No such file or directory What am I missing ? DisplayLink Linux Support Tool 1.2.17 is defintely the name of my unzipped package sitting on my Desktop You must think I am **** stupid Last edited by Maverick; 02-28-2017 at 08:48 PM.

02-27-2017, 07:07 AM	#2
mlukaszek Senior Member Join Date: Feb 2010 Posts: 386	Has the file been made executable (with chmod +x ...) after it was unzipped? Cheers, Michal

02-28-2017, 01:50 PM	#5
y014 Junior Member Join Date: Jan 2017 Posts: 2	chmod +x "path to executable DLSupportTool " chmod +x /home/username/evdi/DLSupportTool cd /home/username/evdi/ sudo ./DLSupportTool