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11-25-2023, 09:35 PM | #1 |
Junior Member
Join Date: Nov 2023
Posts: 1
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Macbook Air M2 is not working with 2 screens
Hello,
I have the dock D3908-giq from GIQ. It worked well since May 2023 and suddenly it's not working anymore. I didn't do anything that could change the behavior of the dock except today I had a completely 0% battery. After charging the Mac, it stopped detecting the 2 screens or even just 1. |
11-27-2023, 09:09 AM | #2 |
Junior Member
Join Date: Nov 2023
Posts: 1
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It happened the same to me, on friday I had 2 monitors working, and today, I think probably after an update, the DisplayLink manager does not detect any monitor, not even if I just connect 1 of them.
I'm using Mac OS Ventura 13.6 and DisplayLink manager 1.10.0, I tried to uninstall and install again and didn't work. |
11-27-2023, 09:59 AM | #3 |
DisplayLink Tech Support
Join Date: Apr 2020
Posts: 461
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Hello,
Please collect and send us logfiles that will show us a bit more about your setup. The insruction is in the last link in my signature (4th link). You can attach the logfiles to your response here or send the file with brief problem description to technical-enquiries@synaptics.com for faster assistance.
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Katarzyna Czaja DisplayLink Check DisplayLink powered products here. Basic troubleshooting FAQs: |
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