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10-11-2012, 01:48 PM | #1 |
Junior Member
Join Date: Oct 2012
Posts: 3
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USB3.0 Videoadapter not working at all :-(
Hi there
I just received a DisplayLink USB3.0 DP Video Adapter and sadly its not working at all! Instead of a third monitor (which should increase my productivity), I now get an error message popping up every second (decreasing my productivity towards zero). The weird thing is, as soon as i press ctrl-alt-del, all three displays work, but as soon as I get back only two monitors work and the error messages are again plopping up. Can you please help or give me a hint what to try. I made some screenshot for you guys to get the picture. IMG]http://dl.dropbox.com/u/2095717/DisplayLink/e2.JPG[/IMG] Please help, this is rather annoying! Best regards |
10-12-2012, 01:38 PM | #2 |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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Log files please... There is not even information about what OS you are using (Win 7 I guess from the screenshots) or the version of DL software:
http://kb.displaylink.com/269 Wim |
10-17-2012, 08:41 PM | #3 |
Junior Member
Join Date: Oct 2012
Posts: 3
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Last edited by Silverdust82; 10-17-2012 at 09:46 PM. |
10-18-2012, 10:29 AM | #4 |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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Thanks for the logs. This shows the problem with the software crashing for some reason, and I've raised it as a bug.
Wim |
10-18-2012, 02:13 PM | #5 |
Junior Member
Join Date: Oct 2012
Posts: 3
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Thanks a lot! :-) Do you know when the issue will be solved? I am standing here in front of a 30 inch monitor - black, and its not amusing. I spent almost 1500$ for a system which is now not working at all because the usb video adapter "has a bug" ;-)
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10-18-2012, 02:20 PM | #6 |
Senior Member
Join Date: Feb 2009
Posts: 1,561
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Can you try v6.3 M1 or V6.2 and see if the problem still occurs? Must be something strange, as there is no-one else on the forum reporting this...
Wim |
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