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#1 |
Junior Member
Join Date: Mar 2015
Posts: 14
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The driver update for Windows 10 Build 10041 (version 7.8.61611.0) apparently does not support my graphics card. Does anyone have a download link for the previous driver version?
Last edited by Smalltoid; 03-25-2015 at 06:59 PM. |
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#2 |
Senior Member
Join Date: Jan 2012
Posts: 1,523
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Hi,
Can you attach the output of this tool? http://www.displaylink.com/support/ticket.php?id=269 Thanks, James |
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#3 |
Junior Member
Join Date: Mar 2015
Posts: 14
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Zip File Attached
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#4 |
Junior Member
Join Date: Mar 2015
Posts: 14
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I downloaded the new Alpha 8 driver that was just released, and I am getting the same error: "The installed version of DisplayLink USB Graphics software does not support this graphics card, which uses a newer version of..."
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#5 |
Junior Member
Join Date: Mar 2015
Posts: 2
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I have the same issue, this error comes up even if the Displaylink USB is unplugged - the PC has an AMD Radeon internal card
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#6 |
Junior Member
Join Date: Mar 2015
Posts: 2
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Support file attached
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#7 |
Member
Join Date: Jul 2010
Posts: 83
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Hi all,
Unfortunately this issue is caused by the latest AMD drivers released a week or so ago. We are working on resolving this incompatibility ASAP which should form the basis of our next release. Note this is not related to our latest release although it happened at about the same time - the same message would be displayed with older DisplayLink software running on the same system as this AMD driver. Thanks, Paul |
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#8 |
Junior Member
Join Date: Mar 2015
Posts: 14
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Just an update: this problem persists with Build 10049.
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#9 |
Junior Member
Join Date: Mar 2015
Posts: 14
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The update from 04/13 seems to have resolved the issue.
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#10 |
Member
Join Date: Jul 2010
Posts: 83
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There is a new build on our website and it seems as though it's already being seen by some users on Windows Update. This release should fix the issue seen with the latest AMD drivers.
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