09-04-2019, 01:44 PM | #1 |
Junior Member
Join Date: Jul 2019
Posts: 2
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Main Display - Fix Coming?
Hi all,
I know this is a known issue - when I use a DisplayLink dock and have several monitors connected, the GPU now runs the graphics on all monitors, which is a HUGE improvement. So thanks for making this happen. The only remaining issue I have is that I can't switch the "main display" to be one of the external monitors. This is not a huge issue - but it is slightly inconvenient to have to look over to the laptop, or even to have to keep the laptop open... Is a fix in the future? Best regards, T. |
09-05-2019, 10:48 AM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
I am afraid I don't understand the question. Maind display as external is compulsory if you close the lid as there's no other display available. Can you explain? Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
09-05-2019, 12:57 PM | #3 |
Junior Member
Join Date: Jul 2019
Posts: 2
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Hi Alban,
Thanks for the quick reply. For the longest time I have had to keep the lid open on my laptop - effectively having 3 screens, although I only ever use the two external monitors when I am docked. DisplayLink gave me issues when I had the lid closed. In this configuration, with the lid open (and therefore the laptop screen on), if I switch the "main display" status to one of my external monitors, my 3D software crashes. If I keep the "main display" status on my laptop, then it all works just fine. I will certainly try to see if I can now close the lid and have things works properly. That would indeed solve my "main display" on the external monitor issue! Kind regards, Tom |
09-05-2019, 01:00 PM | #4 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Ok, Tom.
This makes me believe you are using Windows 10 v1903. If that's indeed the case, please go and "Check for updates" to install the latest OS fixes from ~30th August. Kind regards, Alban
__________________
Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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