06-13-2019, 11:53 PM | #1 |
Junior Member
Join Date: Jun 2019
Posts: 2
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Can't get a dual monitor setup with Dell dock station
Hello,
I've been trying to get a simple (not daisychain) dual monitor setup with Dell Latitude and 2 Dell p2314h monitors via a Dell (Displaylink) D3100 dock station. This dock station has one Displayport out, and 2 HDMI out. I have one monitor connected via the displayport - works out of the box. I connected the other monitor via the HDMI out, using a HDMI-to-Displayport cable. The HDMI connected monitor simply says it doesn't see any signal from the computer (dockstaion) and remains blank. Likewise, windows (10) tells me it doesn't detect any monitor (apart from the Displayport one). |
06-14-2019, 11:13 PM | #2 |
Senior Member
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
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Hello,
Thank you for the detailed description. I have never seen an HDMI to DisplayPort cable. I know the other way and it's quite common. These cables don't work both ways. Would you please be able to check that the cable is transforming HDMI signals to DisplayPort? If that's confirmed, I'd like to get the link to that cable to understand how manufacturer state they work. I believe that's the monitor reference I use at the office (3 of them). When I was using a Dell D3100, 2 were corrected via an HDMI to DVI cable. Kind regards, Alban
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Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution |
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