10-22-2019, 08:35 AM | #1 |
Junior Member
Join Date: Oct 2019
Posts: 1
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Screen freezes 1/2 seconds
When I'm using the Displaylink with the Targus ACP70EU I'm experiencing freezing of the screen. Never had this issue before, and I have been using it for a few years now.
The only difference is that I'm using a new laptop right now. A brand new Lenovo Yoga C940 It only occors when I'm connected to the docking station, not when I'm directly on the laptop. It especially occurs when I'm in Chrome, switching tabs or when I'm on a media intensive website. |
10-29-2019, 04:50 PM | #2 |
DisplayLink Tech Support
Join Date: Feb 2010
Posts: 55
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Hello,
Thank you for reaching out and providing logs. Could you please make sure your the brand new Yoga is fully up to date, including BIOS etc? I would navigate first to Lenovo support website for automatic check for any updates are available for your host platform: https://pcsupport.lenovo.com/us/en/p...-driver-update Even your dock is USB 3.0 only, vendors ship updates for e.g. Thunderbolt bundling compatibility improvements for legacy USB connections. Regards, Szymon |
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