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Old 05-28-2021, 12:08 PM   #2
rboerner
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Join Date: Jan 2015
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Quote:
Originally Posted by deeoreo16 View Post
Hello -- I have a Mid-2012 MacBook Pro that is running OS 10.15.7.

I have successfully connected two external monitors using a StarTech USB3DOCKH2DP Docking Station. I am running DisplayLink 1.3.1.

The external screens are working as expected when the laptop is open. HOWEVER, there is an issue when I close the laptop screen (clam shell mode).

With the laptop screen closed, the external monitors stay on for ~10 seconds before going to sleep. The monitors turn back on after clicking my USB connected mouse a few times.

Any ideas on how to stop this issue??
Clamshell mode is not supported on Intel-based Macs running DisplayLink Application Manager 1.3.1. DisplayLink speaks to this in their knowledge base article here --> https://support.displaylink.com/know...cos-big-sur-11
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