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Old 11-22-2018, 11:49 AM   #9
peda
Junior Member
 
Join Date: Oct 2018
Posts: 13
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Hi Kamil,

thanks for your reply - it was working for me as well until I upgraded the DisplayLink drivers (to 4.4) - I've even tried going back to the old version (4.2) but it didn't help.

It doesn't matter to which port I connect the screen(s) - if only one is connected the issue does happen no matter on which of the two Display Ports it is connected to. If two screens are connected, they are both turning black at the same time, when the issue does occur.

As for the firmware update - I'll have to take the dock home with me - as we only have Macs and Linux computers in the office, but I do have a Windows PC at home where I could do the firmware upgrade - will probably be able to do that at the weekend and give you an update on Monday.

Is there anything strange in the logs? Unfortunately the DisplayLink logs are encrypted, so I can't look at them ...
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