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Old 03-16-2016, 08:42 AM   #6
AlbanRampon
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Location: Cambridge, UK
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The drivers you are installing are correct for all devices using DisplayLink technology.
I would advise you connect using another cable, in another USB port to rule out a port issue or mechanical problem.
Check also the power supply of the dock, if there is one.
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Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
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