Thanks for the reply!
I've since upgraded to Big Sur and am now able to download and launch DisplayLink. However, I still cannot get any device to be recognized when connected to the Thunderbolt port - I've tried the ThinkVision 40AF dock, a Logitech Brio camera, and Logitech MX Master 3S mouse.
I'm thinking something may be wrong with the actual port. Prior to this, we never used it at all.
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