DisplayLink Forum - View Single Post - Keyboard and mouse lag and stuck behaviour

rkaupp · 10-13-2015, 09:46 AM

Hello,

I have a an HP Folio 13-2000 laptop which I use which several docking stations at work (often StarTech USB3SDOCKHDV but some others too).

Since I upgraded to Windows 10, I see a strange behaviour, which I interpret as lag between the keyboard / mouse and computer. What happens:

The mouse pointer sometimes lags behind the movement inputs
Some keyboard presses are missed especially when I type a bit fast (I notice on screen that some letters don't show up)
Some keyboard presses are repeated, for example I type the word "display" and the word "diiiiiiiiiiiiiiiisplay" shows up.

I have looked at the http://support.displaylink.com/knowl...ncy-desktop-pi and tried several things, like uninstalling and reinstalling the latest DisplayLink software and drivers, making sure I have the latest Intel video drivers, making the min processor speed 50%, etc. but nothing works. The problem is intermittent and could be linked to high CPU usage but also happens during low CPU usage so it's a bit annoying.

Before you ask: the keyboard and mouse are plugged (USB) into the docking station, which is itself plugged into the USB3 port of the laptop.

I'd be grateful for any insights!

Many thanks
Remi

10-13-2015, 09:46 AM	#1
rkaupp Junior Member Join Date: Oct 2015 Posts: 3	Keyboard and mouse lag and stuck behaviour Hello, I have a an HP Folio 13-2000 laptop which I use which several docking stations at work (often StarTech USB3SDOCKHDV but some others too). Since I upgraded to Windows 10, I see a strange behaviour, which I interpret as lag between the keyboard / mouse and computer. What happens: The mouse pointer sometimes lags behind the movement inputs Some keyboard presses are missed especially when I type a bit fast (I notice on screen that some letters don't show up) Some keyboard presses are repeated, for example I type the word "display" and the word "diiiiiiiiiiiiiiiisplay" shows up. I have looked at the http://support.displaylink.com/knowl...ncy-desktop-pi and tried several things, like uninstalling and reinstalling the latest DisplayLink software and drivers, making sure I have the latest Intel video drivers, making the min processor speed 50%, etc. but nothing works. The problem is intermittent and could be linked to high CPU usage but also happens during low CPU usage so it's a bit annoying. Before you ask: the keyboard and mouse are plugged (USB) into the docking station, which is itself plugged into the USB3 port of the laptop. I'd be grateful for any insights! Many thanks Remi