View Single Post
Old 12-16-2016, 03:35 PM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello,

I unfortunately do not see any attachment.
The tech support guy you got was a bit lazy... Dell designed that product and Dell is supposed to support it!
Nonetheless, I'll be delighted to look into it once I have the logs and the answer to a few questions:
1. When the monitor is blinking, does the content of these monitor (windows) go to the laptop/primary monitor?
2. Is the blink once, and about 1 second?
3. Does your office use gas lift chairs? If so, can you have a look if that blink can be linked to someone standing up, or a fridge nearby starting?
4. What is the lenght of the VIDEO cables you are using?

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote