Hello,
Thank you all for reaching out to us!
Please install our latest driver:
https://www.displaylink.com/downloads/file?id=1566
Afterwards disable USB LPM by following the steps from the link below:
https://www.tenforums.com/tutorials/...s-windows.html
When the option is visible, please set it to off.
Do not remove it however, the option has to be visible and only set to disable.
Let me know if the issue persists or if it started to work.
Thank you,
Katarzyna