DisplayLink Forum - View Single Post - Mouse and keyboard function well, including the network connection, but the screen re

legolas · 03-06-2017, 08:30 AM

Hello,

My office provides flexible desks with screen, mouse, keyboard and networking through a Fujitsu DisplayLink.
My laptop is a dell 1700 Inspiron 15 with nVidia. It dual boots to Windows 10 and Ubuntu 16.04, with the latter being the default.

The keyboard, mouse and network are working as expected, but on Ubuntu the display remains blank.
The 'Display' control panel app shows no additional display.

I have version 1.2.65 as well as 1.3.52 both to no avail.

lsusb -d 17e9: shows 'Bus 002 Device 003: ID 17e9:430c DisplayLink'.
dmesg output:
[ 2.024221] usb 2-3.1: Product: PR08 DisplayPort Dock
[ 2.024222] usb 2-3.1: Manufacturer: DisplayLink

But the screen remains black.

~$ systemctl status dlm
● dlm.service - DisplayLink Manager Service
Loaded: loaded (/lib/systemd/system/dlm.service; static; vendor preset: enabled)
Active: active (running) since ma 2017-03-06 09:36:55 CET; 17min ago
Process: 28591 ExecStartPre=/sbin/modprobe evdi (code=exited, status=0/SUCCESS)
Main PID: 28595 (DisplayLinkMana)
Tasks: 25
Memory: 14.5M
CPU: 9.422s
CGroup: /system.slice/dlm.service
└─28595 /opt/displaylink/DisplayLinkManager

mrt 06 09:36:55 legolas systemd[1]: Starting DisplayLink Manager Service...
mrt 06 09:36:55 legolas systemd[1]: Started DisplayLink Manager Service.

The log files in /var/log/displaylink are sadly unreadable.

Does anyone have a suggestion?
Thanks,
Marcel

03-06-2017, 08:30 AM	#1
legolas Junior Member Join Date: Mar 2017 Posts: 1	Mouse and keyboard function well, including the network connection, but the screen re Hello, My office provides flexible desks with screen, mouse, keyboard and networking through a Fujitsu DisplayLink. My laptop is a dell 1700 Inspiron 15 with nVidia. It dual boots to Windows 10 and Ubuntu 16.04, with the latter being the default. The keyboard, mouse and network are working as expected, but on Ubuntu the display remains blank. The 'Display' control panel app shows no additional display. I have version 1.2.65 as well as 1.3.52 both to no avail. lsusb -d 17e9: shows 'Bus 002 Device 003: ID 17e9:430c DisplayLink'. dmesg output: [ 2.024221] usb 2-3.1: Product: PR08 DisplayPort Dock [ 2.024222] usb 2-3.1: Manufacturer: DisplayLink But the screen remains black. ~$ systemctl status dlm ● dlm.service - DisplayLink Manager Service Loaded: loaded (/lib/systemd/system/dlm.service; static; vendor preset: enabled) Active: active (running) since ma 2017-03-06 09:36:55 CET; 17min ago Process: 28591 ExecStartPre=/sbin/modprobe evdi (code=exited, status=0/SUCCESS) Main PID: 28595 (DisplayLinkMana) Tasks: 25 Memory: 14.5M CPU: 9.422s CGroup: /system.slice/dlm.service └─28595 /opt/displaylink/DisplayLinkManager mrt 06 09:36:55 legolas systemd[1]: Starting DisplayLink Manager Service... mrt 06 09:36:55 legolas systemd[1]: Started DisplayLink Manager Service. The log files in /var/log/displaylink are sadly unreadable. Does anyone have a suggestion? Thanks, Marcel