View Single Post
Old 06-30-2020, 12:08 AM   #5
Rxn
Junior Member
 
Join Date: Jun 2020
Posts: 3
Default

Hello!

I wanted to provide some information as I am experiencing the same issue which came on out of nowhere for me.

I purchased the D6000 docking station early December 2019 and have two monitors and a load of peripherals attached, I play World of Warcraft Classic and have raided 2 nights a week since this time and this dock has been working great with wonderful performance until sometime between Friday June 26 - Sunday June 28.
(I raided Thursday June 25 with no issues, and on Sunday raided again and noticed the problem). I didn't use the laptop with the dock over the weekend, so I can't pinpoint the day exactly. I think the only update that was done in between was a windows av security definition.

The FPS spikes I encounter are significant and make the game unplayable, it pixelates so much it makes text on the screen unreadable and the graphics look 8bit. It's bad.
I dropped from a normal 100+ FPS down to 20 FPS or less (low dip in a city was 8) depending on areas I am within the game. WoW Classic is not a graphics intensive game by any means, and I have a less than year old MSI gaming laptop with an nvidia rtx 2060 and i7 processor - the FPS I'm experiencing simply shouldn't happen - even with slight reduced FPS from having a dock.

Before I narrowed it down to the dock, I updated all pending windows updates including 2004 (sigh), confirmed my drivers were up to date. Process of elimination lead me here, and previous forum posts about this very problem back from 2016 to current.

The "Windows Driver Foundation - User-mode Driver Framework Host Process" is the process that is spiking in the Task Manager, anywhere from 20-80% of my GPU, which is causing the FPS to be garbage. Without the dock, game plays perfectly. I have sat and plugged and unplugged the dock to watch the FPS and system processes drop dramatically when dock is not in use.

Please let me know if there's any additional information I can provide, I'd love to get back to raiding like normal

Edit: This is with connecting the dock via normal USB and USB C - same results.

Last edited by Rxn; 06-30-2020 at 12:18 AM. Reason: Additional info
Rxn is offline   Reply With Quote