Hello,
Based on the information that I have found, yes. Using two ports at the same time would cause downscaling.
Just to make sure when you used another computer was it also macOS?
Could you connect the dock to that computer again, make sure that you can select the needed resolution and collect logfiles there for us?
Thank you,
Katarzyna
Last edited by KatarzynaCzaja; 07-09-2020 at 12:06 PM.
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