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Old 09-07-2021, 11:30 AM   #5
AlbanRampon
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Location: Cambridge, UK
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Arrow Dock not waking up at M1 reboot: Dell new firmware

Quote:
Originally Posted by Bruce.M1 View Post
Hello. Did you try unplugging the dock cable from the laptop and plugging it back in? I have to do this everytime on my M1 MBP, when I reboot or start up the laptop.
Hello Bruce,
The issue with the full dock not waking up at reboot when connected via USB-C has been identified and fixed by Dell on a non-DisplayLink component (the USB-C Power Delivery controller). That is why the issue was not observed in USB-A.

Dell distributes the fix on their website as a new firmware A04. Unfortunately, you will need to borrow a Windows machine as they have not made the flasher available for macOS.
Please note you must power cycle the docking station after the flashing has been successful for the new Power Delivery firmware to start being used.

DisplayLink firmware is not updated by that tool as we update the firmware via the driver.

Regards,
Alban
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Alban Rampon
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