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Old 03-27-2017, 12:41 PM   #3
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AlbanRampon's Avatar
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,629


Would you please be able to collect the logs as described in the third link of my forum signature?
This is not supposed to happen.
I understand you may not be able to collect the logs straight away as the screens are blank, but collect them shortly after login/replug as the last events will be captured.
Logs will also tell me which driver you are using.

Kind regards,
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

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