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AlbanRampon · 09-07-2022, 07:50 AM

Hello,

Is it that dock? http://www.sunrichtech.com.hk/products/U-2470.html
If so, it is using a DL-3900 which can go up to 2048x1152p60 on HDMI.

It would be best to confirm with the support line with the log details before spending money.
Here is how: https://support.displaylink.com/know...to-displaylink

Regards,
Alban

09-07-2022, 07:50 AM	#2
AlbanRampon Senior Member Join Date: Sep 2015 Location: Cambridge, UK Posts: 1,678	Hello, Is it that dock? http://www.sunrichtech.com.hk/products/U-2470.html If so, it is using a DL-3900 which can go up to 2048x1152p60 on HDMI. It would be best to confirm with the support line with the log details before spending money. Here is how: https://support.displaylink.com/know...to-displaylink Regards, Alban __________________ Alban Rampon Senior product manager, universal docking stations and accessories "DisplayLink is proud to be a Synaptics brand." Where to download the latest DisplayLink drivers How to clean up a corrupted installation How to report issues to DisplayLink for a speedy resolution