View Single Post
Old 02-23-2024, 11:12 PM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello,
Charging is not a function delivered by DisplayLink technology (neither on the dock, nor by the DisplayLink Manager app).
DisplayLink software will not make your dock charge again.
Because your computer doesn't see the DisplayLink chip in the dock, or the dock itself to charge, I would recommend contacting the seller or the manufacturer to discuss a potential Power Delivery firmware update or a hardware replacement.
Regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote