Hello,
The logfiles show that the two available monitors are running in 1920x1080 resolution, is this correct?
Is this the resolution you would like to use?
As for the logfiles I will need them to be gathered when the monitors are not working - so before you recover from the issue as now I see that everything is working. Also there is a lot of other events in the logfiles that are not related and I would like to narrow down the number of information in the log so please clear/reset those.
Do that while the issue is happening - run the
DisplayLink Support Tool and in the upper left top corner of the menu bar you will see
Advanced. Expand it and select
Clear logs and reset verbosity. After the process finishes if the issue is still ongoing please run the tool to gather the logfiles again. if not, then reproduce the issue.
Thank you