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thejamesjones · 01-13-2023, 01:37 PM

Hello,

First, thanks for reading and helping if you can.

I have:

- Macbook Pro (13-inch, M2, 2022)
- Kensington Triple 4k Display Docking Station (SD4900P)
- Sceptre 27" Slim IPS Full HD LED Monitor (E275W-FPT)
- Sceptre 27" Slim IPS Full HD LED Monitor (E275W-FPT)

Yes, that is two of the same monitor, not a typo.

I am currently running:
- MacOS Monterey (12.4)
- DisplayLink Manager 1.8.0 (Build 163.63)

When I first bought the device in September 2022, I hooked everything up vis HDMI 1 and HDMI 2, and I could see 3 screens. The Macbook, and two external displays.

From time to time, after going to sleep or rebooting, I can only get one of the external displays to work. Currently, I can only get one display to work, even after rebooting.

I have swapped the cables between HDMI port 1 and 2, and believe I can rule out an issue with the cables.

The Kensington appears to only work if there is a monitor plugged into port 1, then it will allow port 2. I cannot just plug in a single HDMI cable into port 2, with nothing in port 1.

From the Display Link Manager Home screen, I see "No DisplayLink-enabled display detected"

I am at a loss for what the issue could be and why it is no longer detecting the monitor.

Your help is greatly appreciated.

01-13-2023, 01:37 PM	#1
thejamesjones Junior Member Join Date: Jan 2023 Posts: 1	Macbook Pro M2 and Kensington SD4900P Hello, First, thanks for reading and helping if you can. I have: - Macbook Pro (13-inch, M2, 2022) - Kensington Triple 4k Display Docking Station (SD4900P) - Sceptre 27" Slim IPS Full HD LED Monitor (E275W-FPT) - Sceptre 27" Slim IPS Full HD LED Monitor (E275W-FPT) Yes, that is two of the same monitor, not a typo. I am currently running: - MacOS Monterey (12.4) - DisplayLink Manager 1.8.0 (Build 163.63) When I first bought the device in September 2022, I hooked everything up vis HDMI 1 and HDMI 2, and I could see 3 screens. The Macbook, and two external displays. From time to time, after going to sleep or rebooting, I can only get one of the external displays to work. Currently, I can only get one display to work, even after rebooting. I have swapped the cables between HDMI port 1 and 2, and believe I can rule out an issue with the cables. The Kensington appears to only work if there is a monitor plugged into port 1, then it will allow port 2. I cannot just plug in a single HDMI cable into port 2, with nothing in port 1. From the Display Link Manager Home screen, I see "No DisplayLink-enabled display detected" I am at a loss for what the issue could be and why it is no longer detecting the monitor. Your help is greatly appreciated.