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Old 01-13-2021, 09:13 AM   #2
AlbanRampon
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Join Date: Sep 2015
Location: Cambridge, UK
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Hello Mark,
From the model name, I believe you are using a product from Plugable with our technology inside.
You can reach them at https://plugable.com/support for advice on the power adapter.
Kind regards,
Alban
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Alban Rampon
Senior product manager, universal docking stations and accessories
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