DisplayLink Forum - View Single Post - Problem Win10 + Dell MKS14 Dock

delamitry · 12-10-2015, 03:24 AM

I was also sent down the rabbit hole of 'usb errors, must be a hardware issue' with DisplayLink support techs. Don't waste your time. I guess they find it easier than actually solving their win10/usb3 problems. This is being reported more and more and they keep saying the same thing, 'Your hardware is bad', or 'Try a new cable'. Laughable and Lazy.

In my case, the adapter works without freezing/disconnecting when I use the usb2 ports so I'm stuck with that until they actually own up to their win10/usb3 problems. Hey DisplayLink, Get your act together.

12-10-2015, 03:24 AM	#6
delamitry Junior Member Join Date: Dec 2015 Posts: 1	Same issue here, Easy to blame hardware... I was also sent down the rabbit hole of 'usb errors, must be a hardware issue' with DisplayLink support techs. Don't waste your time. I guess they find it easier than actually solving their win10/usb3 problems. This is being reported more and more and they keep saying the same thing, 'Your hardware is bad', or 'Try a new cable'. Laughable and Lazy. In my case, the adapter works without freezing/disconnecting when I use the usb2 ports so I'm stuck with that until they actually own up to their win10/usb3 problems. Hey DisplayLink, Get your act together.