Quote:
Originally Posted by JakubDabrowski
Hello Pascal,
Thank you for your patience.
Our Engineering team is right now running the analysis and yes, they did find some error messages in installation logs.
I have some further questions for you to answer in order to establish the main cause of the installation failing:
1. When you start the installation process, do you use a user that has the admin rights?
2. Do you start our installer by double click or from a terminal?
3. Do you have any security options enabled that could prevent the installer from running?
4. Before installation, did you use any of our driver? If you had a classical driver, did you uninstall it first before installing BETA?
Thank you in advance for your response, this will for sure help our Engineers in further analysis.
Kind regards,
Jakub
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Hi Jakub,
1. Yes I'm an administrator
2. I tried both ways
3. No security options in place (that I know of)
4. Before I was running an earlier beta version
Best regards,
Pascal