Hello,
Thank you for reaching out to us on the forum.
I will need additional information to run the proper analysis of the installation process.
May you please gather Installer Log for me and attach them in your response?
To do so, please follow the below guide:
1.Go to Window option on the App menus with our installer opened.
2.Look there for Installer Log and open it.
3.In the newly opened window, change the filter for Show All Logs and start the installation.
This will gather additional logs from the installation process. After the installation stops due to the error message please Save the logs by using icon on the right upper corner.
Thank you for attaching these logs and your actions.
Kind regards,
Jakub
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