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Old 08-06-2020, 09:43 AM   #4
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello users,

Thank you for reporting the problem and the files you have sent over.

We've created internal ticket about this issue and are investigating the problem right now.

I will keep you up to date and also if you could gather logfiles from the computers you have seen this issue with it would give us more information about your setup and help speeding up the investigation process. Please follow this link for the Support Tool that will gather the necessary information: https://support.displaylink.com/know...n-issues-to-di

Thank you and best regards,
Katarzyna

Last edited by KatarzynaCzaja; 08-06-2020 at 09:56 AM.
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