Below are my system details. Again my problem appears to be only with Firefox and with the latest driver update from DisplayLink Firefox has gone from unusable to cursor lag. With the previous release of the DisplayLink software Firefox in Safe mode had no issues. I am unplugged at the moment but I think they are no issues with Firefox in safe mode now.
I hope the above information is useful to your engineering department. One would expect with such detailed information that they could quickly identify the issue and remedy it.
Support Tool Version: 1.0.0.13
--------- Computer Info ---------
Computer Name: [redacted]
Logged on as: [redacted]
Computer: Dell Inc. - Dell System XPS L321X [redacted]
OS: Microsoft Windows 7 Enterprise (x64-based PC), Service Pack 1, English
OS Build: 7601 (Debug = False)
System Bios: Version A03 built 2012-03-13
CPU: Intel(R) Core(TM) i5-2467M CPU @ 1.60GHz
Number of Cores: 4
Memory: 3983 MB
Free Space: 65517 MB
Primary Resolution: 1920x1200x32
Desktop Size: 1920x1200
Number of Monitors Connected: 1
Graphics: Intel(R) HD Graphics Family (Intel Corporation)
Graphics Driver: 8.15.10.2455 Dated 2011-07-19
WEI Base Score is 5.7, CPU 6.3, RAM 5.9, GPU 5.7, Gaming 6.3, Disk 7.9
Desktop Mode: Basic
Monitors Connected:
Manufacturer: CMN ProductCode: 1338 Serial: 0 Built: 48/2011
DELL U2412M Manufacturer: DEL ProductCode: A07A Serial: M2GCR22K09TL Built: 8/2012
Installed Package: DisplayLink Core Software (6.3.38355.0) on 2012-05-29 Status is Installed
Installed Package: DisplayLink Graphics (6.3.38392.0) on 2012-05-29 Status is Installed
USB3.0 Host Controller Drivers Installed:
Fresco Logic USB3.0 Host Controller (3.5.36.0) installed on 2012-04-20 Status is Installed
Connected USB Devices:
(Standard system devices) - USB Input Device
(Standard USB Host Controller) - USB Composite Device
Intel Corporation - Intel(R) Centrino(R) Wireless Bluetooth(R) 3.0 + High Speed Adapter
TOSHIBA Corporation - dynadock U3.0
DisplayLink Corp. - DisplayLink Display Adapter (4305)
(Standard USB Host Controller) - USB Composite Device
Microsoft - USB Printing Support
HP - HP LaserJet P2015 PCL6
DisplayLink - dynadock Audio
(Standard system devices) - USB Input Device
Hewlett-Packard - HP LaserJet P2015 Series EWS
(Standard USB Host Controller) - USB Composite Device
(Standard USB Host Controller) - USB Composite Device
DisplayLink - dynadock Ethernet
(Standard system devices) - USB Input Device
(Standard USB Host Controller) - USB Composite Device
(Standard system devices) - USB Input Device
Microsoft - Integrated Webcam
(Standard system devices) - USB Input Device
DisplayLink Version: 6.3.38355.0
DisplayLink USB Audio 2.0 Class Driver: 1.23.0.0
DisplayLink USB CDC ECM Driver: 1.27.0.0
Optimize for Video: Disabled (dynadock U3.0)
--------- Nivo Info ---------
Attatched USB device(s) matching our VID:
USB\\VID_17E9&PID_4305\\10003831
USB\\VID_17E9&PID_4305&MI_00\\8&8E48F59&3&0000
USB\\VID_17E9&PID_4305&MI_01\\8&8E48F59&3&0001
USB\\VID_17E9&PID_4305&MI_02\\8&8E48F59&3&0002
USB\\VID_17E9&PID_4305&MI_05\\8&8E48F59&3&0005
Nivo's that have been attached: USB_4305-10003831^0
Hardware IDs:
USB Composite Device
USB\VID_17E9&PID_4305&REV_0015
dynadock U3.0
USB\VID_17E9&PID_4305&REV_0015&MI_00
DisplayLink Display Adapter (4305)
USB\VID_17E9&PID_4305&REV_0015&MI_01
dynadock Audio
USB\VID_17E9&PID_4305&REV_0015&MI_02
dynadock Ethernet
USB\VID_17E9&PID_4305&REV_0015&MI_05
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