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Old 04-18-2012, 07:50 AM   #19
Wim
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Join Date: Feb 2009
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Quote:
Originally Posted by matzedin View Post
on usb 2.0 it works...but on usb 3.0 it produce this error...yesterday a have a connect a screen and a usb 3.0 drive..i copy a lot of files and than come this error..screen has green colour...but the file copy was not stopped..i wait if it was ready, disconnect the power from the dock..connect, it works..a little time...is there any driver problems with usb 3.0? i connect it now back to usb and wait for screen failure to make a picture.


edit: add zip file with 3 pictures..one with displaylink in Dynadock is working..2 with error ( white and purple screen)
This is a bit off the original topic, but I think your issue is that you don't have the latest USB 3.0 Host controller driver installed on your laptop.

Please refer to this article to download the latest driver for your host controller and this should solve the issue:

http://kb.displaylink.com/315

Also, v6.2 M2 is now released and this contains some additional USB 3.0 compatibility fixes that may help, but I expect updating your USB 3.0 host controller will solve it.

Wim
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