View Single Post
Old 02-20-2018, 10:25 AM   #2
AlbanRampon
Senior Member
 
AlbanRampon's Avatar
 
Join Date: Sep 2015
Location: Cambridge, UK
Posts: 1,678
Arrow

Hello,

Thank you for the log files.This is helpful as I can see the DisplaPort link training is failing. This is a bit like a network speed negotiation.

I have a few questions to help narrow down the issue root cause:
Would you have an alternative cable to try?
Is that only with that Samsung SyncMaster SA950?
Is the display missing when using both HDMI (or DVI) and DisplayPort? The link training failure may not be the only thing taking place.

Kind regards,
Alban
__________________
Alban Rampon
Senior product manager, universal docking stations and accessories
"DisplayLink is proud to be a Synaptics brand."

Where to download the latest DisplayLink drivers
How to clean up a corrupted installation
How to report issues to DisplayLink for a speedy resolution
AlbanRampon is offline   Reply With Quote