View Single Post
Old 04-24-2019, 01:58 PM   #5
astruzyna
Junior Member
 
Join Date: Jul 2017
Posts: 22
Default

Hello,

Our Engineering team asked if you could check a few things:

1. Please check if PowerShell, Task Scheduler and Events Log are available.

2. Please go to C:\Program Files\DisplayLink Core Software and check if Driverswap powershell script and PostponedDriverSwap application exist in this folder

3. Please check if the tasks DisplayLink_DriverUpdate_Boot and DisplayLink_DriverUpdate_PnP are present and active in the Task Scheduler

4. Please run the msiexec command with /l*v argument in other to generate the msi log and send that to us

DisplayLink logs are saved in the TEMP/TMP system variable. Please look for the log in this location.

Please attach the logs to your reply, Thank you.

Kind regards,
Aga
astruzyna is offline   Reply With Quote