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Old 02-08-2013, 08:07 PM   #75
hba
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Join Date: Oct 2012
Location: Denmark
Posts: 22
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Quote:
Originally Posted by Wim View Post
The Device manager just shows the version of the USB video driver, which is a small part of the DisplayLink software installed, and doesn't always change between releases. The Core software version is the one you want to ensure is correct (and it is).

The logs don't show the issue, as the software hasn't started as it needs a reboot. We need to see what is logged during the flashing to check what is causing it in the logs. It might be possible to stop the flashing by stopping the DisplayLink service after the problem occurs.

Thanks

Wim
Hello Wim,

After numerous logging off and back on I succeeded in running the support tool. Support file is attached.

Regards Henrik
Attached Files
File Type: zip ASUSN56VZ_20130208_220244.zip (4.61 MB, 5 views)

Last edited by hba; 02-08-2013 at 10:05 PM.
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