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Old 05-17-2022, 12:54 PM   #4
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello,

Thank you for reaching out!

Unfortunately each case can be different and therefore we would need more information from each user reporting this issue. Can you please gather logfiles that will show us what is happening in the background and provide more detailed information about your setup, DisplayLink device in use, monitors, connection methods etc?
To gather logfiles please fololow the instructions here.

And aslo for speedy support please send an email with the logfiles and detailed problem description to: technical-enquiries@synaptics.com

Best regards,
Katarzyna
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