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Old 02-19-2021, 09:22 AM   #2
JakubDabrowski
DisplayLink Tech Support
 
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Join Date: Jan 2020
Location: Katowice, Poland
Posts: 269
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Hello,

Thank you for reaching out to us here on the forum.

May you please gather log files for me and alongside with your description, please send it to our email address: technical-enquiries@synaptics.com

Thanks to it we will be able to communicate faster and speed up the supporting process. Here is the guide on how to gather log files: https://support.displaylink.com/know...to-displaylink

Kind regards,
Jakub
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