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Old 03-26-2020, 12:20 PM   #27
abouc
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Join Date: Mar 2020
Posts: 6
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Quote:
Originally Posted by JakubDabrowski View Post
Hello Everyone,

Thank you for notifying as about this issue!

I want to inform all of you that our Engineering Team is aware of it and is already working on resolving this case.

What I would need for helping them would be to gather the log files from every person that is suffering from the problem.

Please edit your post and attach log files by following this guide: https://support.displaylink.com/know...to-displaylink

We would be grateful if any new users experiencing this problem could post a message with gathered logs.

Your help is much appreciated!

Best regards,
Jakub
Thanks Jakub. I have added the logs on my post above as a zip file. Although I have not connected the Dell D6000 at the time of collecting the logs. Is that a problem or will it pick up the problems from earlier in the day? I am using the 0.5 beta version now with the display link manager with no joy. I upgraded to this version today after the 5.1.1 version stopped working with an automatic update on mac to catalina 10.15.4
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