DisplayLink Forum - View Single Post - Problem with Asus mb169b+ losing connectivity on Surface Pro 3

mayday295 · 02-14-2017, 08:23 PM

Hey everyone, I am having a problem with my Asus mb169b+ with the latest DisplayLink drivers losing connectivity when hooked up to my Surface Pro 3 on Windows 10 (latest anniversary update). It will connect but then lose connectivity/reconnect frequently.

Here are some more details:

Works on:
* Asus Laptop, Windows 10, latest anniversary updates, USB 3.0 drive.
* Surface Pro 4, Anker powered USB 3.0 dock, Windows 10, just before anniversary updates.

Does not work on:
* Surface Pro 3, same Anker powered USB 3.0 dock, Windows 10, latest anniversary updates.

What I've tried so far:
* Uninstalling/reinstalling drivers
* Switching out for multiple powered USB 3.0 docks
* Using a Y-Cable to split the power to a high powered USB port
* Alternate power sources
* Alternate monitors (both brand new)
* Completely reformatting/reinstalling Windows on the Surface Pro 3

So far, nothing seems to be working. Does anyone know why this would be the case?

02-14-2017, 08:23 PM	#1
mayday295 Junior Member Join Date: Feb 2017 Posts: 2	Problem with Asus mb169b+ losing connectivity on Surface Pro 3 Hey everyone, I am having a problem with my Asus mb169b+ with the latest DisplayLink drivers losing connectivity when hooked up to my Surface Pro 3 on Windows 10 (latest anniversary update). It will connect but then lose connectivity/reconnect frequently. Here are some more details: Works on: * Asus Laptop, Windows 10, latest anniversary updates, USB 3.0 drive. * Surface Pro 4, Anker powered USB 3.0 dock, Windows 10, just before anniversary updates. Does not work on: * Surface Pro 3, same Anker powered USB 3.0 dock, Windows 10, latest anniversary updates. What I've tried so far: * Uninstalling/reinstalling drivers * Switching out for multiple powered USB 3.0 docks * Using a Y-Cable to split the power to a high powered USB port * Alternate power sources * Alternate monitors (both brand new) * Completely reformatting/reinstalling Windows on the Surface Pro 3 So far, nothing seems to be working. Does anyone know why this would be the case?