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Old 07-20-2020, 07:15 AM   #2
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello,

Thank you for reaching out!

Your DisplayLink device is no recognized under USB bus or was not connected when you gathered the logfiles.
If it was not connected please connect it and gather the logfiles one more time.

If it was connected please follow the link below to check if it is a hardware issue:

https://support.displaylink.com/know...at-all-when-co

Best regards,
Katarzyna
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