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Old 10-26-2023, 10:00 AM   #2
DanielSznicer
DisplayLink Tech Support
 
Join Date: Mar 2020
Posts: 195
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Quote:
Originally Posted by matt-h View Post
I have a MacBook Pro M2. My main screen is an Apple Studio Display and my secondary display is connected to the Studio Display via a dock.

For many months I had no problems with this setup.

Recently my Macbook Pro was updated to macOS Sonoma 14.0 and the Studio Display was updated to fireware version 17. Since around this time I have found that at random times my mouse and keyboard freeze on my primary mointor (Studio Display) but can keep moving on the secondary display. When this happens I founnd that other things on my primary monitor (i.e. videos, music etc) continue to work. The freeze generally happens only for a few seconds, then starts again.

The problem only happens when DisplayLink is running.

I thought updating DisplayLink to 1.9.0 (Build 148) would fix this problem but it contines to happen.

I welcome any suggestions!

Hello


Can you please try to install this version of the driver : https://www.synaptics.com/products/d...0?filetype=exe
This is the version that supports the latest OS. please let me know if the problem is solved
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