Quote:
Originally Posted by TxHR
Hello all,
My Dell D6000 USB ports are still not working despite trying the various resets in the above thread. The ports will charge devices, but not allow devices to connect. I have attempted contacting Dell, but they only support Windows, I attempted to contact Displaylink and they told me to contact Dell. My dock worked perfectly until my Macbook Air M2 updated to Sonoma 14.2. Has anyone found a fix to the USB connection issue?
Thanks,
Brandon
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The product in use by the original poster is not the same product you are using, so the comparison may not be apt.
With that said, if possible I would suggest temporarily testing the D6000 with a different computer (running Windows if possible). That will allow you to determine if the issue is internal to the docking station hardware or if it is specific to one host computer.
If the issue is internal to the dock, then recontacting Dell would be the best path forward.