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Old 09-23-2020, 08:59 AM   #2
KatarzynaCzaja
DisplayLink Tech Support
 
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Join Date: Apr 2020
Posts: 461
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Hello,

As we do not design, manufacture end product we assume that all docking stations work the way the manufacturer advertise them to work.
If you are having trouble with clamshell mode you have to make sure that you have legacy driver 5.2.5 installed on your Mac. As this feature is currently not supported in DisplayLink Manager v1.1.

Other than that I would need to know what your current dock is/was what was the issue exactly other than Clamshell mode. And that most likely would need to come with some additional logfiles for investigation.

Power delivery and USB options are not depended on us but on the manufacturer.

So if you'd like us to help you troubleshoot further please let me know.

Best regards,
Katarzyna

Last edited by KatarzynaCzaja; 09-28-2020 at 11:09 AM.
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