[scugulu]

Hello,
I work for a company in Switzerland, we mostly use computers from HP (HP X360 models) with HP Docking station (HP Universal Docking G1 and HP Universal Docking G2).

A few weeks ago we started having this problem, like the docking was disconnected and reconnect again on the computer, after a screen Freeze & screen flickering, on the Event viewer there is allways this error :

The device HP USB-C Universal Docking Station (location 0039.0000.0000.001.002.000.000.000.000) is offline due to a user-mode driver crash. Windows will attempt to restart the device 5 more times. Please contact the device manufacturer for more information about this problem.

It can happen a few times per hour and it's very annoying.

We have 3 Windows 10 Build for the moment :

Windows build 1607 => No problem for the moment (DL Version : 9.3.3015.0).
Windows build 1803 => No problem for the moment (DL Version : 9.3.3015.0).
Windows build 1909 => The problem is present when we use the HP USB-C/A Universal Docking G2 with this laptop model HP Elitebook X360 1030 G2 and with 2 screens plug on the DisplayPort of the docking (DL Version : 9.3.3324.0 and 10.0.82.0)

As you requested before, there are the logs files from your tool, i also found out this problem can be produced by the Intel Video Driver, so i am trying an older version to see if the problem is present.

If some one as a solution it would be great, i am available for more information if needed.

Thank you in advance and have a nice day