View Single Post
Old 04-19-2021, 02:41 PM   #18
KatarzynaCzaja
DisplayLink Tech Support
 
KatarzynaCzaja's Avatar
 
Join Date: Apr 2020
Posts: 461
Default

Quote:
Originally Posted by valdirjrpv View Post
Guys, so even with version 1.3, I can't even try to rotate the monitor? Risky? Still, do we have support? MAKES MONTHS ... = (
Rotation currently requires an Intel-based computer on macOS Big Sur 11.0 and later.
Display rotation is yet available on computers using Apple M1 silicon. This feature is under development.

For anyone having issues with the logouts please make sure that with M1 computers you do not have any of your screens rotated.

We have received reports of crashes and subsequent user logouts on MacOS machines with M1 chips, usually triggered by setting screen rotation.
  1. If you are experiencing such issues, please do the following:
  2. Unplug the dock and restart your machine to make it operational again.
  3. Download fixing script from our website: Reset macOS display persistence.
  4. Unpack the archive, so that you have ResetDisplayPrefs v1.20.command in your Downloads folder.
  5. Run Terminal and execute these commands to run the script:
    HTML Code:
    cd ~/Downloads
    chmod +x ResetDisplayPrefs\ v1.20.command
    sudo ./ResetDisplayPrefs\ v1.20.command
  6. The script has to be run with administrator privileges, this is required to forcefully delete defective system settings. Type in your password and press enter.
  7. The script will display list of display-related settings files that will be deleted and will ask for confirmation before proceeding.
  8. After confirmation the script will delete those files, forcing MacOS to recreate them from scratch.
  9. After the script finishes it will ask you to reboot your machine. You can plug in your dock after reboot and the issue should be resolved.

Best regards,
Katarzyna

Last edited by KatarzynaCzaja; 10-13-2022 at 09:23 AM.
KatarzynaCzaja is offline   Reply With Quote